‘Fair Deal for Tube Users’

Ken Livingstone has called on Conservative Mayor, Boris Johnson, to get a grip of increased delays on the tube. The latest Transport for London (TfL) performance figures show:
• Tube passengers are spending 10% more time on delayed trains and 33% more time on the Central line.Tube passengers are spending 10% more time on delayed trains and 33% more time on the Central line.

• Station closures are up on District line by a staggering 1250% and over 100% on the Northern line.Station closures are up on District line by a staggering 1250% and over 100% on the Northern line.

• Delays up on the Jubilee line are up by 300% and over 100% on the Victoria line

Ken has called for a ‘Fair Deal for Tube Users’ which sets out five immediate steps the Mayor should

1. Get a grip of persistent tube delays and disruption.
2. Improve how TfL communicates tube problems to passengers.
3. Compensate delayed passengers and clearly explain how to claim refunds for late running journeys
4. Bring common sense to the weekend tube-closure programme.
5. Tackle the problem of engineering works over-running into Monday mornings.

Ken Livingstone said: “The increased number of delays and closures on the Tube are causing huge frustration and inconvenience for millions of Londoners. It’s time for Boris Johnson to roll his sleeves up and get a grip.

‘My ‘Fair Deal for Tube Users’ would put the interests of Londoners at the very top of the Mayor’s agenda. ‘The Mayor must be far more accountable for the tube, improve the way TfL communicates with Londoners, make more effort to ensure delayed passengers can fairly claim compensation and review the weekend tube-closure programme.’

London shadow transport minister, Jim Fitzpatrick MP said, “It's time for Boris Johnson to get a grip of the daily delays and disruption on the tube. It's not fair that Londoners are paying more in rail, tube and bus fares, because of decisions taken by the Conservative Mayor, and then suffer delays in their daily commute to work.

'Tube delays and closures incur costs which London businesses can ill-afford and are detrimental to the quality of life for millions in inner and outer London. The Mayor must act quickly to improve tube services and reverse the increasing delays we are all experiencing."

Val Shawcross AM, Labour’s London Assembly transport spokesperson said: “It is hard to recall a day in the past few months when there has not been a signal failure or major delay on the tube which has caused real inconvenience for Londoners. We are all paying more for tube services which Boris

Johnson’s own figures show are getting worse. ‘It’s about time Boris Johnson paid some attention to his day job and got a grip of the increasing number of tube delays. The Mayor claims he watches the tube on a screen in his office ‘like a hawk’, I think Londoners want a Mayor who is more than a spectator.”
(Hat tip poster to Col. Roi)